Privacy Policy

Last updated: May 23, 2026

1. Introduction

Convov ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and other details you provide when creating an account.
• Usage Data: Information about how you interact with our services, including access times, pages viewed, and features used.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store your full payment card details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Communicate with you about updates, security alerts, and support
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (e.g., payment processing, hosting, analytics).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability

To exercise any of these rights, please contact us at hello@convov.io.

8. Cookies

We may use cookies and similar tracking technologies to collect usage data and improve our services. You can control cookies through your browser settings.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@convov.io.